APEC Workshop on Enhancing Implementation of Online Dispute Resolution (ODR) through the APEC ODR Collaborative Framework and Other Fora Including Courts
| Published Date | March 2023 |
|---|---|
| Type of Publication | Reports |
| Publication Under | Economic Committee (EC) |
| Accessed | 500 |
| Pages | 53 |
| Download publication | Download |
Description
This report presents a summary of the APEC Workshop on Enhancing Implementation of Online Dispute Resolution (ODR) through the APEC ODR Collaborative Framework and Other Fora Including Courts held 7-9 December 2022 in Tokyo, Japan. The workshop
- highlighted best practices in developing a user-centric approach to ODR;
- provided capacity building advice for economies considering opting into the collaborative framework and for economies’ use of ODR for domestic dispute resolution, including in the courts,
- encouraged ODR providers to partner with APEC by agreeing to comply with the Collaborative Framework and Model Procedural Rules and getting listed as a provider on the APEC EC webpage,
- advised participating member economies on how to promote the framework and encourage economy businesses, including MSMEs, to use ODR and APEC-partnering ODR providers, and
- further refined and reviewed the implementation of the framework, including its potential application to business-to-consumer transactions.