The COVID-19 has taught us that social gap reduction is aided with proper digital inclusion. However, in Peru, and other APEC economies, access and usage of internet and digital technologies among poor elderly people, is lower than younger age groups. This generates exclusion processes and difficulties for the aged to benefit from e-commerce and to receive educational, and social services.

To reduce this gap and develop better services for poor old adults, it is important to understand the reasons (physical, social, cultural) behind the limited access and use of digital technologies by this underserved population. In this regard, this publication focuses on understanding this situation and collecting best practices in digital inclusion among APEC economies. This is an important input for recommendations and other relevant actions.