This Study explores ways to improve the implementation of online dispute resolution (ODR) under the APEC Collaborative Framework for ODR of Cross-Border Business-to-Business Disputes (Collaborative Framework) by: (1) reviewing overall progress in implementing the Collaborative Framework; (2) discussing the benefits for APEC businesses and dispute resolution providers when economies opt into the Collaborative Framework; (3) developing strategies to help build capacity for partnering APEC ODR providers and encourage member economy businesses, including micro, small, and medium-sized enterprises, to use ODR through the partnering ODR providers; and (4) considering the application of ODR to business-to-consumer disputes. This Study also reviews the implementation of ODR in APEC economy courts.